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Privacy policy

MoyaApp is engaged in safeguarding the privacy of our application visitors; in this policy, we explain how we treat and conserve your personal information.

By using our application and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  1. Collecting personal information

1.1 We may collect, store and use the following kinds of personal information:

(a) information that you provide to us when registering with our application (including your email address & Mobile Number);

(b) information that you provide when completing your profile on our application (including [your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);

(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(d) information that you provide to us when using the services on our application, or that is generated in the course of the use of those services (including the timing, frequency, and pattern of service use);

(e) information relating to any purchases you make of our [goods] OR [services] OR [goods and/or services] or any other transactions that you enter into through our application (including your name, address, telephone number, email address and card details);

(f) information that you post to our application for publication on the internet (including [your user name, your profile pictures and the content of your posts);

(g) the information contained in or relating to any communication that you send to us or send through our application (including the communication content and metadata associated with the communication); and

(g) any other personal information that you choose to send to us.

1.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

  1. Using personal information

2.1 Personal information submitted to us through our application will be used for the purposes specified in this policy or on the relevant pages of the application.

2.2 We may use your personal information to:

(a) administer our application and business;

(b) personalize our application for you;

(c) enable your use of the services available on our application;

(d) send you goods purchased through our application;

(e) supply to you services purchased through our application;

(f) send statements, invoices and payment reminders to you, and collect payments from you;

(g) send you non-marketing commercial communications;

(h) send you email notifications that you have specifically requested;

(i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j) send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(l) deal with inquiries and complaints made by or about you relating to our application;

(m) keep our application secure and prevent fraud; and

(n) verify compliance with the terms and conditions governing the use of our application (including monitoring private messages sent through our application private messaging service).

2.3 If you submit personal information for publication on our application, we will publish and otherwise use that information in accordance with the license you grant to us.

2.4 Your privacy settings can be used to limit the publication of your information on our application and can be adjusted using privacy controls on the application.

2.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

2.6 All our application financial transactions are handled through our approved payment services provider by SAMA.We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our application, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

  1. Disclosing personal information

3.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, insofar as reasonably necessary for the purposes set out in this policy.

3.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

3.3 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

3.4 Except as provided in this policy, we will not provide your personal information to third parties.

  1. International data transfers

4.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

4.2 Personal information that you publish on our application or submit for publication on our application may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

4.3 You expressly agree to the transfers of personal information described in this Section 6.

  1. Retaining personal information

5.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

5.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

  1. Security of personal information

6.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

6.2 We will store all the personal information you provide in our secure (password- and firewall-protected) servers.

6.3 All electronic financial transactions entered into through our application will be protected by encryption technology.

6.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6.5 You are responsible for keeping the password you use for accessing our application confidential; we will not ask you for your password (except when you log in to our application).

  1. Amendments

7.1 We may update this policy from time to time by publishing a new version of our application.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may notify you of changes to this policy [by email or through the private messaging system on our application].

  1. Users’ rights

8.1 We may withhold personal information that you request to the extent permitted by law.

8.2 You may instruct us at any time not to process your personal information for marketing purposes.

8.3 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  1. Our details

9.1 This application is owned and operated by Ierttwa for communication & Information Technology Company, and registered in Saudi Arabia, AlKhobar under CR:2051213743.

9.2 You can contact us by using email: Info@Moyaapp.com